Welcome to Mesa Guidance Psychiatry,
Below are instructions for your upcoming appointment as well as general information for future appointments and care.
Accessing your Appointment
All sessions are conducted via Telehealth using the secure platform Doxy.me. You can access all of your appointments by navigating to the Virtual Waiting Room found on the Patient Portal. The waiting room link is the same for all of your appointments and can always be found from the Patient Portal on our main webpage. You will not need a new link for each appointment. Please arrive in the Virtual Waiting Room 5 minutes before your session time and Dr. Lubinsky will be notified to begin the session.
Cancelations
If for any reason you are unable to attend your scheduled appointment, please allow 48 hours of notice to cancel/reschedule by reaching out via phone, email, or text found on our webpage and here:
email: admin@mesaguidance.com
phone/text: 970-661-3555
Missed appointments will be charged at 50% of visit cost and are not reimbursable by insurance.
Running Late
If you are running a few minutes behind your scheduled appointment time, please text the automated appointment reminder number to let us know (the number your appointment reminder was sent from). Appointment delays later than 15 minutes with no communication will be rescheduled.
Patient Portal
You may wish to save the link to the Patient Portal for future reference and it can be copied and pasted from this text: https://www.mesaguidance.com/patientportal
Things you can find in the Patient Portal include:
Release of Information Forms
Appointment Start Link
Dr. Lubinsky's direct email
Referral Link
Billing
If you need to update your payment information or have a billing question, please email accounts@mesaguidance.com
Medication Refills
If you are low on medication and do not have an appointment scheduled before you'll run out, email Dr. Lubinsky at drlubinsky@mesaguidance.com at least 14 days before you'll run out. Due to med shortages and staffing issues at some pharmacies, this allows enough time to ensure you'll get your refill.
We look forward to meeting with you!
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